Who We Are

ChargeInstaller ("we," "us," or "our") operates the website chargeinstaller.com. We provide a directory connecting homeowners with EV charger installation professionals.

Information We Collect

Information You Provide

Quote requests: When you submit a quote request, we collect your name, email address, phone number, zip code, property type, and any details you provide about your installation needs.
Business listings: If you're an installer creating a listing, we collect your business name, contact information, service details, and certifications.
Contact forms: Any information you send us through email or contact forms.

Information Collected Automatically

Usage data: Pages visited, time on site, referring URL, and browser type.
Cookies: We use essential cookies for site functionality. We may use analytics cookies to understand how visitors use our site.
IP address: Collected automatically by our web server and Cloudflare (our CDN/security provider).

How We Use Your Information

To connect you with EV charger installers in your area
To forward your quote request to relevant installers
To improve our website and services
To respond to your inquiries
To send service-related communications

How We Share Your Information

When you submit a quote request, we share your contact details with the installer(s) you selected so they can follow up with you. We do not sell your personal information to third parties.

We may share information with:

Service providers: Companies that help us operate our website (hosting, analytics, email)
Legal requirements: If required by law, subpoena, or legal process

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Quote request data is retained for up to 24 months.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications

To exercise any of these rights, contact us at [email protected].

Security

We use industry-standard security measures including HTTPS encryption and secure hosting to protect your data. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our site contains links to installer websites and other third-party sites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

Contact Us

If you have questions about this privacy policy, contact us at [email protected].

Privacy Policy